Sales Manager (173467)

Shangri-La Hotels and Resorts; Kuala Lumpur; On-site; MYR 40,000 - 55,000; Full time

Job summary

A premier hotel in Kuala Lumpur is seeking a dynamic Sales Manager to lead sales efforts in assigned market areas. The ideal candidate will have a background in hospitality, strong negotiation skills, and the ability to drive revenue growth. Responsibilities include implementing sales plans, managing key accounts, and sourcing new business opportunities. Candidates must be fluent in English, have minimal one year of experience, and only Malaysian citizens or Permanent Residents will be considered.

Qualifications

• Minimum of 1 year of experience in a similar role within the hospitality industry.
• Strong leadership and interpersonal skills with a result-driven mindset.
• Excellent written and spoken English; additional languages are an advantage.

Responsibilities

• Implement sales action plans for designated market areas.
• Manage accounts effectively and provide updates to the Director of Sales.
• Conduct daily sales calls and arrange visits for corporate clients.
• Source new business opportunities through scheduled sales visits.
• Maintain consistent follow-up on all business leads.

Skills

Negotiation skills

Leadership

Interpersonal skills

Proficiency in Microsoft Office

Fluent in English

Education

Bachelor Degree or Diploma in Tourism, Hospitality, or Hotel Management

Job description

Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality.

Department: Sales & Marketing

Reports To: Director of Sales

Job Summary: The Sales Manager is responsible for leading sales efforts in assigned market areas by implementing strategic action plans, managing key accounts, and driving revenue growth. This role requires proactive business development, strong negotiation skills, and effective coordination with internal teams to achieve sales targets and optimize hotel profitability.

Responsibilities

• Implement sales action plans for designated market areas as outlined in the marketing plan.
• Manage accounts effectively and provide regular updates to the Director of Sales.
• Conduct daily sales calls and arrange familiarization/site inspection visits for corporate clients.
• Aggressively source new business opportunities through scheduled sales visits to key corporate accounts.
• Maintain consistent follow-up on all business leads, assigned projects, and duties, and report progress to the Director of Sales.
• Demonstrate strong negotiation skills to maximize profit across all revenue-generating areas.

Skills and Qualifications

• Bachelor Degree or Diploma in Tourism, Hospitality, or Hotel Management.
• Minimum of 1 year of experience in a similar role within the hospitality industry.
• Excellent written and spoken English; additional languages are an advantage.
• Strong leadership and interpersonal skills with a result-driven mindset.
• Proficient in Microsoft Office and skilled in using office equipment.

Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.