Sales Executive

VR Solution Sdn Bhd; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading retail company in Selangor is seeking dedicated customer service staff to support sales and maintain showroom operations. Candidates should be proficient in English, Bahasa, and Mandarin, with a focus on providing excellent customer service. This role offers various benefits including annual leave and career advancement opportunities.

Benefits

EPF, SOCSO, EIS, PCB

Annual Leave

Medical Leave

Medical Claim

Commissions

Annual Increment

Annual Bonus

Career advancement opportunities

Qualifications

• Experience in retail, showroom, or customer service is preferred.
• Pleasant personality with a customer-focused attitude.
• Team-oriented with good communication skills.

Responsibilities

• Provide customer service and sales support.
• Assist customers with product recommendations.
• Maintain showroom and monitor inventory.
• Handle administrative duties and customer inquiries.
• Support marketing and promotional activities.

Skills

English proficiency

Bahasa proficiency

Mandarin proficiency

Communication skills

Interpersonal skills

Basic computer literacy

Job description

Job Responsibility

• Customer Service & Sales Support
• Greet and welcome walk-in customers warmly.
• Assist customers by understanding their needs and recommending suitable products.
• Provide product information, pricing, and availability.
• Support the sales team in processing sales orders and quotations.
• Follow up with potential customers as directed by the sales team.
• Showroom Maintenance
• Ensure the showroom is clean, organized, and presentable at all times.
• Monitor product inventory and report low stock to the relevant department.
• Administrative Duties
• Handle incoming calls and attend to customer inquiries.
• Maintain accurate customer records and assist in preparing sales reports.
• Assist in coordinating deliveries and installations when necessary.
• Help with filing, documentation, and basic clerical tasks.
• Marketing & Promotional Support
• Support in the setup and execution of in-store promotions or events.
• Distribute promotional materials to customers when required.
• Provide feedback on customer preferences and showroom traffic.
• Team Collaboration
• Work closely with the sales and marketing teams to achieve monthly targets.
• Support other departments when needed (e.g., inventory, logistics).
• Participate in staff meetings and training sessions.

Job Requirements

• Able to speak in English, Bahasa and Mandarin
• Experience in retail, showroom, or customer service is preferred.
• Good communication and interpersonal skills.
• Basic computer literacy (MS Office, email).
• Pleasant personality, customer-focused, and team-oriented.

Working Hours

• 10am - 10pm (Rotation Shift)

Locations

• Aeon Maluri
• Aeon Bukit Tinggi
• Pavilion Bukit Jalil
• Bangsar Shopping Center
• Pavilion KL

Job Benefits

• EPF, SOCSO, EIS, PCB
• Annual Leave
• Medical Leave
• Medical Claim
• Commissions
• Annual Increment
• Annual Bonus
• Career advancement opportunities to managerial roles.

Salary & Compensation

• Salary will be based on the candidate's skills, work experience, and ability to work independently.