Sales Coordinator

BARCO; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Petaling Jaya seeks a Commercial Operations Coordinator to support the Sales team. This role involves managing order acquisition, ensuring customer satisfaction, and collaborating with various departments to achieve sales goals. The candidate should have at least a Bachelor's Degree, 3-5 years in a sales or customer service role, and be fluent in English and Chinese. Proficiency in Microsoft Office and SAP is essential.

Qualifications

• 3-5 years of experience in sales or customer service environment.
• Ability to work in a team and sales-driven environment.
• Supportive attitude to the sales & service team.

Responsibilities

• Responsible for order acquisition and fulfilment processes.
• Represents customer requirements in the internal organization.
• Works closely with sales and finance departments on accounts.

Skills

Excellent organization skills

Fluent in English

Fluent in Chinese

SAP ERP systems proficiency

Ability to work independently

Commercial awareness

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Office package

Job description

Overview

Date: Sep 6, 2025

Location: Petaling Jaya, 10, MY

Company: Barco

The Commercial Operations Coordinator plays an important role in supporting the Sales team. Not in an entry-level administrative focused position only, but establishes a partnership relation with each member of the Sales team to maximize accurate orders, achieve high levels of customer satisfaction and ultimately be a strong contributor to the achievement of the department and company sales volume goals.

Responsibilities

• Responsible for the order acquisition and fulfilmentprocess, pre and after sales support activities and related administration.
• Represents the customer in the Barco internalorganization, and translates its requirements (on deliverables and timings) into tangibleprocess parameters.
• Follow-up on shipment & delivery ofgoods
• Corrects and timely invoicing
• Communicates, organizesandproper follows up of contractual required documents like COO, L/C’s, Bankguarantees etc.
• Works asthe main liaison betweenour external sales team & customers and different internal departments.
• Together with the finance department, Commercial OperationCoordinator follow-up onaccounts receivable and if necessary, you take the necessary actions to solvepayment issues;
• Works closely with internal & external vendor oncorrect and timely shipments & delivery of goods.
• In close contact with following departments in orderto solve customer requests:Service,Warehousing,Traffic,Planning,Project Management,Sales,Finance
• Performs pre-sales activities such assmall quotations, according to the price list and discount list.,credit check with finance,availability check with supply chain.
• Supports the Sales Manager in DARexecution. Sales Managerstays in the lead.

Qualifications & Experience

• Bachelor’s Degree or equivalent through experience.
• 3-5 years of experience in sales or customer service environment
• Can work independently and have the necessary maturity, skills and commercialfeeling to communicate with costumers and other (internal) stakeholders.
• Have excellent organization skills supported by a good technical basis and productknowledge.
• Excellent computer proficiency including the “Microsoft Office package” and SAP ERPsystems.
• Fluent in English & Chinese; knowledge of other languages is an important asset, depending on the regional requirements.
• Strong commitment to company and the ability to work in a team and sales drivenenvironment.
• Supportive attitude to the sales & service team, to assist in the acquisition andmaintenance of new and existing customers.

D&I Statement

At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission. Read here how we do this