Sales Coordinator

Chemfield; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A company in sales support based in Ipoh, Malaysia, is seeking candidates to manage documents, communicate with customers, and assist the sales team. Responsibilities include ensuring accuracy in sales paperwork, handling customer inquiries, and providing administrative support. The ideal candidate should possess strong communication skills and work effectively with various departments involved in the sales process. Immediate engagement is encouraged for those passionate about customer service and sales administration.

Responsibilities

• Managing documents such as purchase orders and invoices.
• Ensuring accuracy of sales paperwork and records.
• Communicating with customers and assisting with orders.
• Handling customer complaints and resolving issues.
• Supporting the sales team with administrative tasks.
• Maintaining the sales database.
• Coordinating with logistics for timely deliveries.
• Providing support for sales-related projects.
• Ensuring effective communication between departments.
• Interacting with customers and sales staff effectively.

Job description

Responsibilities

• Organising and managing documents such as purchase orders and invoices.
• Ensuring accuracy and completeness of sales paperwork and records.
• Communicating with customers to answer inquiries, provide product information, and assist with order placements.
• Handling customer complaints and resolving issues promptly.
• Supporting the sales team by providing administrative assistance.
• Maintaining the sales database.
• Coordinating with the logistics to ensure timely delivery of orders.
• Providing general sales support and assisting with sales-related projects or initiatives.
• Ensuring effective communication and coordination between various departments involved in the sales process.
• Strong written and verbal communication to interact with customers, sales staff, and other departments.

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