Sales Consultant (SC)

Al-Ikhsan Sports Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading sports retailer in Kuala Lumpur is seeking passionate retail staff to enhance customer experience and achieve sales targets. The ideal candidate will possess strong communication skills, prior experience in retail (preferably in sports), and a positive attitude. Key responsibilities include assisting customers with product selection, maintaining merchandise presentation, and handling transactions accurately. Opportunities for growth in a supportive team environment are included, along with competitive salary and commission.

Benefits

Competitive salary and commission/incentive scheme

Staff purchase discounts on sports merchandise

Opportunities for training and career growth

Supportive team environment

Qualifications

• Previous retail or sales experience preferred, sports retail experience is an advantage.
• Passionate about sports, fitness, and customer service.
• Willing to work on weekends, public holidays, and rotational shifts.

Responsibilities

• Greet and assist customers with product selection.
• Achieve individual and store sales targets.
• Maintain product knowledge across all categories.
• Ensure merchandise is well-presented and stocked.
• Handle cash transactions accurately.
• Participate in stock management and inventory counts.
• Uphold the brand image and customer experience.

Skills

Strong communication skills

Interpersonal skills

Sales and upselling abilities

Education

Minimum SPM qualification or equivalent

Job description

Greet and assist customers with product selection based on their needs and preferences.

Achieve individual and store sales targets through proactive selling and upselling.

Maintain product knowledge across all categories (footwear, apparel, and equipment).

Ensure merchandise is well-presented, properly tagged, and adequately stocked.

Handle cash transactions accurately and efficiently.

Participate in stock management, replenishment, and inventory counts.

Maintain the cleanliness and tidiness of the store in accordance with company standards.

Provide feedback on customer trends and suggestions for improvement.

Uphold the brand image and deliver a consistent customer experience aligned with AL-IKHSAN SPORTS values.

Requirements:

Minimum SPM qualification or equivalent.

Previous retail or sales experience preferred (sports retail experience is an advantage).

Strong communication and interpersonal skills.

Passionate about sports, fitness, and customer service.

Positive attitude, team player, and results-driven.

Willing to work on weekends, public holidays, and rotational shifts.

What We Offer:

Competitive salary and commission/incentive scheme.

Staff purchase discounts on sports merchandise.

Opportunities for training and career growth within Malaysia’s top sports retailer.

Supportive and energetic team environment.