Sales Consultant, PF

RHB Bank; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a driven sales professional to promote banking products and deliver exceptional customer service. The ideal candidate will have a Bachelor's degree, at least 1 year of experience in sales, and a strong ability to connect with clients. Responsibilities include achieving sales targets, executing sales plans, and maintaining high standards of service. Join a dynamic team and make a significant impact in the banking sector.

Qualifications

• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Basic understanding of finance and banking products.

Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers.
• Set appointments and conduct sales visits as necessary.
• Cross-sell other retail banking products.

Skills

Strong selling skills

Excellent interpersonal skills

Negotiation skills

Service-oriented mindset

Education

Bachelor’s Degree in any related field

Job description

Key Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
• Cross‑sell other retail banking products such as ASB, Credit Cards, Deposits, etc.

Customer Service

• Ensure a high standard of customer experience in line with the Bank’s quality and standards.

Compliance

• Adhere to policies and procedures set by the Bank.
• Protect and uphold the image and brand of the Bank.

Operations

• Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.

Key Requirements

• Bachelor’s Degree in any related field.
• Minimum 1 year of experience in sales and customer service.
• Relevant licenses for the portfolio.
• Highly motivated, success‑driven, self‑initiated, and able to work with minimal supervision.
• Comfortable engaging with people and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Excellent interpersonal skills with a service‑oriented mindset.
• Demonstrates initiative, perseverance, and passion in a fast‑paced, demanding environment.
• Ability to relate and connect with the local community.
• Basic understanding of finance and banking products.