Sales Consultant Personal Financing/i - Teluk Intan/Sungkai/Taiping/Ipoh Branch

RHB Banking Group; Perak; On-site; MYR 30,000 - 45,000; Full time

Job summary

A prominent banking institution is hiring for a sales role focused on promoting Personal Financing Islamic (PF-i) products. Candidates will be responsible for achieving sales targets, delivering excellent customer service, and ensuring compliance with banking policies. The position requires a Bachelor’s degree in any related field and offers a dynamic environment for motivated individuals with sales experience. Applicants must possess strong interpersonal skills and be comfortable engaging with customers in various local communities.

Qualifications

• 1 year of experience in sales and customer service related field.
• Strong selling and negotiation skills are essential.
• Ability to relate and connect to the local community.

Responsibilities

• Solicit and promote sales of PF/PFi products to achieve KPIs.
• Deliver superior customer experience in line with Bank standards.
• Ensure compliance with the policies and procedures set by the Bank.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Communication skills

Basic computer skills

Education

Bachelor Degree - Any related field(s)

Job description

Branch Vacancy

• Teluk Intan
• Taiping
• Ipoh
• Sungkai

Primary Objective

• Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities

Sales

• Solicit and promote sales of PF/PFi products
• Achieve individual sales targets and contribute towards achievement of Group targets
• Prepare and pro‑actively execute sales plans for prospective customers, using internal marketing as well as self‑generated leads
• Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross‑sell other retail banking products such as ASB, Credit Cards, Deposits etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self‑initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills