Sales Consultant, Cards

AFFIN Group; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial services company in Malaysia is seeking candidates for card sales. Responsibilities include meeting targets, participating in sales activities, and acquiring new customers. Candidates should have relevant educational qualifications and customer service skills. This role involves compliance with financial regulations and direct customer interactions.

Qualifications

• SPM qualification with experience in card sales.
• Diploma holder with relevant working experience.
• Degree holder.

Responsibilities

• Meet the monthly targets for credit card approval and activation.
• Participate in roadshow or sales activities for card acquisition.
• Actively acquire new customers and cross-sell products.

Skills

Customer service knowledge

Good communication skills

Interpersonal skills

Ability to work under pressure

Proficient in MS Office

Education

SPM qualification

Diploma

Degree

Job description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Accountability

• Meet the monthly targets for credit card approval, card activation, and balance transfer as per the direction set by management.
• Participate in any roadshow or sales activities organized by the bank for card acquisition.
• Actively acquire new-to-bank (NTB) customers and cross-sell other products offered by the bank where necessary.
• Ensure all sales are conducted face-to-face, and all customers are duly verified to avoid fraudulent applications.
• Comply with FSA/iFSA 2013, PDPA 2010, AMLATFPUAA 2014, and other guidelines as stipulated by the bank.
• Maintain the bank's code of ethics.

Qualifications and Experience

• SPM qualification with experience in card sales
• Diploma holder with relevant working experience
• Degree holder

Skills and Knowledge

• Customer service knowledge
• Good communication skills
• Interpersonal skills
• Ability to work under pressure
• Proficient in MS Office