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A leading car dealership in Malaysia is seeking a CARSOME Consultant to provide a transparent and convenient car-buying experience. In this role, you will engage customers through various platforms, help them find suitable vehicles, and manage the sales process from inquiry to financing. Ideal candidates will have sales experience, exceptional customer service skills, and the ability to thrive in a fast-paced environment. Join us to make a positive impact in the automotive sector.
At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.
Able to work in a high energy sales environment where you will work as a team to meet goals.
Proficiency in using multiple social media platforms to generate leads and promote our product. This includes hosting live streams to showcase cars, engage with potential customers, and drive sales through interactive promotions.
Attend to walk-in and website customers inquiry.
Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.
Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
Complete all relevant records and documentation to ensure smooth transactions for our customers.
Sales and customer service experience, in an area such as retail, automotive, airline industry is preferred.
Good listening skills and a strong customer focus.