Sales Associates Senior/Junior

Wicked Wave Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Subang Jaya seeks a customer service representative to assist customers and promote products. Responsibilities include managing transactions, providing product recommendations, and ensuring store cleanliness. Ideal candidates should have retail experience, strong communication skills, and a customer-focused attitude. Flexibility for various shifts, including weekends, is essential. Join a dynamic team dedicated to achieving store goals and delivering exceptional service.

Qualifications

• Retail experience of at least 1-2 years.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations based on customer needs.
• Handle customer inquiries, complaints, and returns efficiently.
• Promote and upsell products to meet individual and store sales targets.
• Operate the cash register and handle transactions accurately.
• Restock merchandise and maintain product displays and visual standards.
• Keep the sales floor, fitting rooms, and checkout areas clean and organized.
• Monitor inventory levels and report low stock to management.
• Work as part of a team to achieve overall store goals.
• Attend staff meetings and training sessions as required.
• Support new team members with onboarding and guidance.

Skills

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Customer-focused with a positive attitude

Job description

Greet and assist customers in a friendly and professional manner.

Provide product knowledge and recommendations based on customer needs.

Handle customer inquiries, complaints, and returns efficiently.

Promote and upsell products to meet individual and store sales targets.

Operate the cash register and handle transactions accurately.

Restock merchandise and maintain product displays and visual standards.

Store Maintenance

Keep the sales floor, fitting rooms, and checkout areas clean and organized & overall store.

Monitor inventory levels and report low stock to management.

Work as part of a team to achieve overall store goals.

Attend staff meetings and training sessions as required.

Support new team members with onboarding and guidance.

Bringing positive energy into the team.

Job Requirements

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays (Retail Hrs)
• Customer-focused with a positive attitude
• Retail experience of at least 1-2 years