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A retail company in Malaysia is looking for a skilled customer service representative to provide exceptional service and maintain store standards. Responsibilities include promoting products, assisting in inventory management, and ensuring a positive shopping atmosphere. Candidates should have a minimum SPM and retail experience is preferred. This role offers opportunities for career advancement within the company and requires flexibility to work weekends and holidays.
Greet and assist customers, ensuring a positive shopping experience.
Promote products, provide product knowledge, and upsell to meet sales targets.
Assist in unloading, organizing, and handling goods efficiently during stock arrivals and placement.
Maintain store cleanliness, organize shelves, and restock products as needed.
Ensure products are correctly labeled and displayed at eye level.
Manage inventory, monitor stock levels, and report discrepancies.
Assist in the arrangement of product displays and store promotions.
Act as a replacement cashier when needed.
Ensure the store is clean, organized, and visually appealing, dispose of trash, and keep aisles and storerooms neatly arranged.
Job Requirements:
Minimum SPM or equivalent; higher qualifications are a plus.
Previous retail or customer service experience is preferred.
Strong communication and interpersonal skills.
Positive attitude, with a customer-centric approach.
Ability to work in a fast-paced environment and handle multiple tasks.
Flexibility to work retail hours, including weekends and holidays.
Physically fit and able to stand for long periods and lift light to moderate weights.
Willing to work at TAR UMT, Setapak, Kuala Lumpur.
Monthly Incentives
Opportunities for career advancement within the company.
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