Sales Advisor (Used Car)

Tian Siang Premium Auto; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable automotive dealer in Ipoh is looking for a Used Car Sales Advisor to drive sales of pre-owned vehicles through exceptional customer service. The ideal candidate will have a strong background in automotive sales, excellent communication skills, and a customer-focused mindset. This position offers a competitive commission structure and opportunities for training and career development within a supportive team environment.

Benefits

Competitive commission structure

Training and career development opportunities

Supportive team environment

Qualifications

• Proven experience in automotive sales, preferably in pre-owned vehicles.
• Strong interpersonal and communication skills.
• Customer-focused mindset with a professional and confident approach.
• Valid driver's license and ability to conduct test drives.

Responsibilities

• Engage with customers to understand their vehicle needs and recommend options.
• Conduct vehicle presentations and test drives professionally.
• Appraise trade-in vehicles and negotiate pricing effectively.
• Maintain follow-up with prospects to generate repeat business.

Skills

Interpersonal skills

Communication skills

Customer-focused mindset

Ability to work in a fast-paced environment

Job description

Job Summary

The Used Car Sales Advisor is responsible for generating sales of pre-owned vehicles by providing exceptional customer service, identifying customer needs, and offering tailored vehicle solutions. This role also involves appraising trade-ins, maintaining vehicle display areas, and supporting customer follow-up and retention efforts.

Key Responsibilities

• Engage with walk-in, phone, and online customers to understand their vehicle needs and recommend suitable pre-owned options
• Conduct vehicle presentations and test drives in a professional and engaging manner
• Accurately appraise trade-in vehicles and explain valuation to customers
• Negotiate pricing and financing options while ensuring customer satisfaction
• Assist in processing all documentation related to the sale, trade-in, and vehicle delivery
• Ensure that all vehicles are clean, properly displayed, and up-to-date with accurate information
• Maintain regular follow-up with prospects and existing customers to generate repeat and referral business
• Meet or exceed monthly sales targets and KPIs set by management
• Collaborate with the marketing team to support lead generation campaigns
• Stay updated with current inventory, promotions, and industry trends

Requirements

• Proven experience in automotive sales, preferably in pre-owned/used vehicles
• Strong interpersonal and communication skills
• Customer-focused mindset with a professional and confident approach
• Ability to work in a fast-paced, target-driven environment
• Valid driver’s license and ability to conduct test drives

What We Offer

• Competitive commission structure
• Training and career development opportunities
• Supportive team environment
• Opportunity to represent a trusted automotive brand

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.