Sales Advisor (Up to RM3500) - Based in Penang

Asia Recruit; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm is seeking a Sales Advisor based in Penang to represent a prominent brand in the electric vehicle industry. The role involves providing exemplary customer service, educating customers on electric vehicles, and managing customer interactions. Ideal candidates will possess at least one year of retail sales or customer service experience. Strong communication skills in English and the local language are essential, along with a proactive approach and a passion for innovation. Opportunities to excel await in this dynamic role.

Qualifications

• Minimum 1 year of experience in customer service or retail sales.
• Strong communication skills in English and local language.
• Willingness to work weekends and public holidays.

Responsibilities

• Engage with walk-in guests warmly and professionally.
• Educate customers about electric vehicles and technology.
• Keep the CRM system updated with sales data.

Skills

Customer service experience

Strong communication skills

Time management

Proactive attitude

Team-oriented

Interest in electric vehicles

Job description

Sales Advisor (Up to RM3500) - Based in Penang

About the Role

The Sales Advisor plays a key role in representing a leading brand in the electric vehicle industry. This position is responsible for providing an exceptional customer experience from the initial inquiry through to the completion of the sales process. The role requires a strong understanding of the brand’s products and values, with a focus on delivering professional, informative, and personalized service that reflects innovation, quality, and sustainability.

Key Responsibilities:

• Welcome and engage walk-in guests with enthusiasm, professionalism, and warmth.
• Drive business results through excellent customer service, product knowledge, and effective in-store presentation.
• Understand customer needs, intent, and purchase timelines to build detailed customer profiles.
• Educate and inspire customers by sharing information about electric vehicles, technology, and ownership benefits.
• Maintain an in-depth understanding of all vehicle models, features, and available incentives for EV ownership.
• Schedule and coordinate test drives for interested customers, ensuring a seamless experience.
• Keep the CRM system up to date with accurate sales and customer interaction data.
• Support daily operations by implementing showroom policies and ensuring smooth business flow.

Requirements:

• Minimum 1 year of customer service or retail sales experience.
• Energetic, proactive, and passionate about innovation in the automotive industry.
• Strong communication skills in both English and the local language.
• Excellent time management, multitasking, and attention to detail.
• Team-oriented with a strong sense of responsibility and reliability.
• Willingness to work on weekends and public holidays as scheduled.
• Valid driver’s license with a clean driving record.
• Interest in electric vehicles or sustainable mobility is a plus.