Sales Administration

Kulicke & Soffa; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A semiconductor solutions provider is seeking an experienced office administrator for their operations in Selangor, Malaysia. The role requires 4-5 years of relevant experience and a diploma. Responsibilities include facilitating daily office operations, managing documentation, and providing support to sales and management teams. Strong verbal and written communication skills in English, alongside proficiency in office applications, are essential. This position offers the opportunity to work in a dynamic environment within a leading technology company.

Qualifications

• Typically 4-5 years of proven experience as an office administrator or relevant role.
• Ability to maintain compliance with company policies while optimizing operation costs.
• Strong verbal and written communication skills in English.

Responsibilities

• Facilitate daily operations of KL & Penang sales office.
• Provide support to staff and management regarding business travel.
• Prepare shipping documents and maintain filing systems.

Skills

Office administration

Communication skills

Proficiency with office applications

Multitasking

Resourcefulness

Education

Diploma or equivalent

Job description

Responsibilities

Office Administration

• Facilitate daily operations of KL & Penang sales office by maintaining compliance with company rules, regulations & policy while optimizing operation cost/expenses.
• Administer Penang sales office’s general facilities and manage its utilities billings. Ensure Capital Appropriation Request submission & asset leasing contract renewal are timely & in order.
• Assist in preparing Annual Operating Plan budget (Penang Office).
• Maintain filing systems and ensure the proper retention, protection, and disposal of records.
• Prepare shipping document/samples/parts for outbound shipment/courier.
• Provide support to staff and management which are not limited to:
• compile sales reports for submission to Sales Director;
• assist local and foreign staff on business travels, includes arranging for hotel bookings and transportation, as well as facilitating cash advance request;
• coordinate & facilitate semicon exhibition roadshow;
• source for customer corporate gift.
• Involve in GEAR Project including User Application Testing.

Sales Admin Function

• Provide support to customer, including handling correspondence and preparing documents.
• Prepare sales quotation on behalf of sales manager/sales rep & submit order package via the system.
• Work closely with Sales Manager and Product Marketing Department to verify machines pricing and specifications.
• Prepare the manual quotation for service and training after obtaining pre-approval from Customer Support and Training manager.
• Work together with Service Manager to ensure accurate & timely billing for service Purchase Order and provide necessary updates to customers.
• Coordinate warranty Claim for Defect Part replacement (PTR).
• Provide advices to customers on warranty part (Return Material Requisition) return procedure for repair or new parts replacement and provide necessary updates engineer/customer on PTR status.
• Assist to submit sales document/form for new customer set up, credit limit increase and payment terms changes/application.

Qualifications

• Typically 4-5 years proven experience as an office administrator, office assistant or relevant role.
• Diploma holder or equivalent.
• Proficiency with office applications, and aptitude for learning new software and systems.
• Ability to keep track of multiple tasks simultaneously.
• Strong verbal and written communication skills in English.
• Resourceful and independent, able to work with minimum supervision.

Company Overview

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details: www.kns.com.

Equal Opportunity

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.