Sales Admin Executive

Hisense; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology company in Malaysia is seeking a Customer Service Representative to be the primary point of contact for customers. Responsibilities include addressing queries on products and orders, preparing quotes, and collaborating with sales teams for timely service delivery. Candidates should hold a relevant diploma and have proficiency in BM, English, or Mandarin. Previous experience in sales support or customer service is advantageous. Strong attention to detail is necessary. Join our dynamic team and contribute to our customer satisfaction goals.

Qualifications

• Diploma in a relevant discipline is essential.
• Previous experience in sales support or customer service is a plus.
• Ability to work independently and manage multiple tasks effectively.

Responsibilities

• Serve as the primary point of contact for customers.
• Prepare quotes and manage customer accounts.
• Collaborate with sales personnel and cross-functional teams.

Skills

Proficiency in BM

Proficiency in English

Proficiency in Mandarin

Attention to detail

Ability to manage multiple tasks

Education

Diploma in Business Administration, Marketing, Office Administration, or related discipline

Job description

Overview

Serve as the primary point of contact for customers, addressing queries on products, orders, and deliveries to ensure satisfaction. Prepare quotes, process orders, and manage customer accounts to support seamless sales operations. Collaborate with sales personnel and cross-functional teams to ensure smooth operations and timely service delivery.

Responsibilities

• Serve as the primary point of contact for customers, addressing queries on products, orders, and deliveries to ensure satisfaction.
• Prepare quotes, process orders, and manage customer accounts to support seamless sales operations.
• Collaborate with sales personnel and cross-functional teams to ensure smooth operations and timely service delivery.

Qualifications

• Diploma in Business Administration, Marketing, Office Administration, or related discipline.
• Proficiency in BM, English, or Mandarin is required to effectively communicate with clients and partners.
• Previous experience in sales support, customer service, or administrative role is an added advantage.
• Ability to work independently and manage multiple tasks effectively.
• Strong attention to detail to ensure accuracy in customer records and sales processes.