SaaS Renewal Strategist — Upsell & Retention (SEA)

Siemens; Kuala Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading software solutions provider is seeking a Renewal Sales Representative based in Hanoi, Vietnam. This role is responsible for managing subscription renewals, engaging with customers, and ensuring successful contract closures. Ideal candidates will have a Bachelor's degree, strong sales experience, and proficiency in data analysis tools like Excel and Power BI. The position requires excellent communication skills in English and Vietnamese, along with the ability to travel within Vietnam to meet clients.

Benefits

Competitive basic salary

Bonus scheme

Generous holiday allowance

Pension

Private healthcare

Qualifications

• Strong analytical background or equivalent experience.
• Proven sales experience in renewals or customer success.
• Ability to operate under strict deadlines and prioritize tasks.

Responsibilities

• Drive and manage subscription renewals and upsells.
• Prepare proposals and negotiate terms with customers.
• Collaborate with internal teams to close renewals.

Skills

Sales experience

Customer management skills

Data analysis using Excel

Proficiency in Microsoft Office applications

Excellent communication skills in English

Education

Bachelor’s Degree in a related field

Tools

Excel

Power BI

SFDC

Job description

A leading software solutions provider is seeking a Renewal Sales Representative based in Hanoi, Vietnam. This role is responsible for managing subscription renewals, engaging with customers, and ensuring successful contract closures. Ideal candidates will have a Bachelor's degree, strong sales experience, and proficiency in data analysis tools like Excel and Power BI. The position requires excellent communication skills in English and Vietnamese, along with the ability to travel within Vietnam to meet clients.