Room Attendant

Renaissance Hotels; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality company is seeking a Hotel Cleanliness Expert in Kuala Lumpur. This role focuses on maintaining the hotel's cleanliness and appearance, which is essential for creating memorable guest experiences. Responsibilities include cleaning rooms, public spaces, and delivering guest requests while ensuring a safe and professional environment. Candidates should have a commitment to quality standards and professional communication. This position is crucial to the hotel’s reputation and guest satisfaction.

Qualifications

• Ability to follow company policies and procedures.
• Skills in maintaining a clean and safe workplace.
• Professional communication and personal appearance.

Responsibilities

• Maintain the appearance and cleanliness of the hotel.
• Deliver guest requests and stock carts.
• Clean rooms and public spaces.

Job description

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Hotel Cleanliness Experts – to get it right for our guests and our business each time.

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