Revenue Analyst

Moxy Hotels; Putrajaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading hotel chain in Putrajaya is seeking a Revenue Management Coordinator to assist in the management of room inventory and maximize revenue. Responsibilities include performing month-end reporting, managing rates and restrictions, and ensuring guest satisfaction. The ideal candidate has a high school diploma and at least one year of related experience. This role offers opportunities for training and growth within the organization.

Qualifications

• At least 1 year related work experience.
• Clear communication skills, both written and verbal.
• Ability to analyze data for forecasting and strategy.

Responsibilities

• Assist in managing rooms inventory to maximize revenue.
• Perform Revenue Management month end reporting.
• Welcome and acknowledge all guests according to company standards.

Skills

Room inventory management

Data analysis

Communication skills

Education

High School diploma or G.E.D. equivalent

Job description

Position Summary

Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

Responsibilities

• Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested.

Preferred Qualifications

• Education: High School diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Number: 25202632
Category: Revenue Management
Location: Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Malaysia
Schedule: Full Time
Position Type: Non-Management