Retails Sales Manager

Couch Designs; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Puchong is seeking a Branch Manager to oversee overall sales achievement and manage daily operations. The ideal candidate will have at least 5 years of retail experience and strong leadership abilities. Responsibilities include planning sales strategies, managing staff performance, and ensuring excellent customer engagement. Proficiency in English and Mandarin is essential for serving diverse clients. This role offers opportunities for professional development in a dynamic environment.

Qualifications

• Minimum 5 years’ experience in retail industry.
• Proven experience as area manager, store manager, or similar role.
• Strong people management and decision-making skills.

Responsibilities

• Accountable for overall branch sales achievement.
• Planning and implementing overall branch sales strategy.
• Manage daily operations according to company policy.

Skills

People management

Decision-making

Motivation skills

Customer engagement

Organizational skills

Leadership abilities

Education

Diploma / Degree in Sales, Marketing, Business Administration

Job description

Accountable for overall branch sales achievement and profitability

Planning and implementing overall branch retail sales & operations strategy , setting team goals and directions in order to achieve sales performance

Able to handle and manage branch's daily operations according to the company policy and SOP

Manage sales performance of all branch staff to meet KPI set

Involve in soliciting for retail business, maintaining good rapport with customers, prospects, staff and business partners

Supervise, train and develop branch staff to improve their competency

Build and foster strong teamwork and working relationship among all branch personnel

Ensure branch setup and display is following the Retail Guide

To attended to customer selling floor whenever required

Establish sales goals, monitor sales performance, and implement strategies to improve sales

Coach, mentor, and motivate sales associates to ensure high performance and productivity

Develop and implement customer engagement strategies

Analyze customer data to assess buying behaviors and trends

Manage store operations, including administrative duties, staff scheduling, organizing promotional campaigns, and events

Requirements

Minimum 5 years’ experience in retail industry industry

Proven experience as area manager, store manager, assistant manager or similar managerial role

Strong people management, motivation and decision-making skills.

Independent, resourceful, performance-orientated, self-motivated, service-oriented and an ability to interact with all levels of people

Excellent organizational and leadership abilities

Diploma / Degree in Sales, Marketing, Business Administration or related field

Fluent in English & Mandarin, both oral and written. We seek for Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.