Retail Supervisor

Azloft Enterprise; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fast-growing fashion accessories brand is seeking a Store Manager to lead daily store operations, drive sales targets, and ensure exceptional customer experiences. The successful candidate will oversee team performance, manage inventory, and align store goals. Candidates should have proven retail leadership experience, strong communication skills, and be flexible to work various shifts. This role offers commission opportunities and bonuses, contributing to the brand's growth in both Malaysia and Singapore markets.

Benefits

Individual commission opportunities

Monthly target bonuses up to RM 500

Qualifications

• Degree holder required.
• Proven retail leadership experience, preferably in jewellery.
• Excellent leadership, communication, and customer service skills.

Responsibilities

• Lead and manage daily store operations and drive sales.
• Handle bookings, provide expert advice, and resolve issues.
• Manage store opening/closing and cash handling.

Skills

Retail leadership

Communication skills

Customer service skills

English proficiency

Bahasa Malaysia proficiency

Education

Degree holder

Job description

Azloft is a fast-growing fashion accessories brand, best known for pioneering permanent jewellery in Malaysia and Singapore. Established in 2023, we’ve quickly built a reputation for combining style, craftsmanship, and meaningful experiences. Our store in MyTown Shopping Centre is a hub for creativity, customer connection, and modern retail experiences. At Azloft, we are more than a jewellery brand we are a community where individuality, expression, and growth thrive.

Opportunity to progress into Store Manager role based on performance.

Potential to move into Area/Regional Leadership positions as we expand.

Pathways to join our HQ team in training, operations, or brand management.

Exposure to both Malaysia and Singapore markets, with future regional growth.

Continuous learning and development through structured training programs.

Be part of a fast-growing brand redefining modern jewellery retail.

Summary

Lead and manage daily store operations, drive sales, and deliver exceptional customer experiences for both permanent and essential jewellery lines. Oversee team performance, customer coordination, operational standards, and inventory, while supporting management initiatives.

Requirements

• Degree holder.
• Proven retail leadership experience (jewellery retail a plus).
• Strong English & Bahasa Malaysia skills (additional language a plus).
• Excellent leadership, communication, and customer service skills.
• Ability to manage multiple priorities and work flexible shifts (including nights, weekends, and public holidays).

Key Responsibilities

• Sales Leadership: Drive sales goals, motivate team, maintain a positive store environment.
• Customer Coordination: Handle bookings, provide expert advice, resolve issues professionally.
• Operational Excellence: Manage store opening/closing, cash handling, merchandising, stock control.
• Management Coordination: Align store goals, implement initiatives, report challenges/successes.
• Team Development: Train, guide, schedule staff, assist in hiring and onboarding.

Individual commission & Monthly Target bonuses (up to RM 500 per month)

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.