Retail Store Manager

Prism+; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading electronics company in Kuala Lumpur is seeking a passionate Retail Store Manager to oversee operations across multiple outlets. The ideal candidate will have a Bachelor's degree, at least 3 years of managerial experience in retail, and strong customer engagement skills. The role includes managing daily sales, recruiting and training employees, and driving retail sales targets. Competitive benefits include outpatient care, birthday leave, and performance bonuses.

Benefits

Annual outpatient benefit (Includes dental and optical benefits)

Birthday leave

Performance bonus

Annual increment

Qualifications

• Minimum of 3 years of managerial experience in the retail industry.
• Well versed in retail store processes and systems.
• Prior experience in malls landlord relations.

Responsibilities

• Manage daily cash register sales.
• Provide quality customer service and answer product questions.
• Create and manage store schedules.
• Set and monitor retail sales targets.

Skills

Strong Communication (English/Chinese/Malay)

Customer engagement

Data analysis for stocks forecasting

Education

Bachelor’s Degree in Business, Marketing, or any relevant course

Tools

Excel

PowerPoint

Job description

Overview

We are seeking a passionate Retail Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerates growth in our retail segment while providing insights and expertise on how to grow our retail business. This driven and ambitious individual will be overseeing and maximizing sales through the retail sales channel, managing 4 outlets in Klang Valley. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Country Director.

Responsibilities

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability
• Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyze data for stocks forecasting
• Strong Communication (English/Chinese/Malay) and people skills
• Passionate in engaging customers and providing excellent service

Benefits

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Performance bonus
• Annual increment