About the job
We are looking for sport retail enthusiasts to join our team of Sales Advisors to engage our clients by providing unsurpassed service. As the Front Face of the Brand, you will play a critical role in delivering a unique luxurious and inspirational experience for all our clients – selling a style and a dream, not merely a product.
Responsibility & Expectations
- Serve as the ambassador of our brand and be responsible for the end-to-end client experience.
- Build genuine relationships with clients through thoughtful and consistent outreach.
- Demonstrate a can‑do attitude in every situation to constantly raise the service level provided and invariably exceed client expectations.
You are energized by …
- Working in a highly collaborative environment with a diverse community.
- Driving the achievement of sales goals, enhancing & developing the business as part of a team.
- Building relationships with the clients and discovering new opportunities with potential clients.
- Providing excellent client experience, demonstrating knowledge about product, DNA while serving the client.
- Offering exceptional service standards, suggestions and alternatives, as well as anticipating future needs.
- Upholding housekeeping standards in all areas of the store and ability to maintain the visual display of the products.
- Taking a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information.
- Engaging in self‑development and opportunities to learn.
What You Can Bring To The Team…
- Minimum 3 years in Retail Industry, preferably in sports or apparel brands.
- Proven track record in achieving sales results.
- Excellent communication and relationship building skills.
- Passion and knowledge for sport fashion trends.
- Exceptional client service with a good service attitude.
- Ability to converse in English.
- Ability to work with a diverse client base.
- Ability to work in a fast‑paced, changing environment.
- Willingness to work non‑traditional business hours including nights, weekends and holidays.