Retail Sales Associate - Klang Valley/ Johor

OSIM; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading health products company is seeking a full-time Retail Sales Executive in Kuala Lumpur to promote and sell innovative health products. Candidates should have a minimum SPM qualification and good communication skills in English and Bahasa Malaysia. Responsibilities include maximizing sales opportunities, handling customer inquiries, and maintaining customer relationships. Attractive remuneration package with commission and incentives offered, along with on-the-job training and career advancement opportunities.

Benefits

Basic Salary: RM3,000 + Commission + Incentives: Up to RM6,000 per month

Flexible working hours

Annual leave, birthday leave, and employee discounts

Qualifications

• Minimum SPM qualification; retail sales experience is an advantage.
• Good communication skills in English and Bahasa Malaysia; local dialects a plus.
• Friendly, responsible, and self-motivated; willingness to learn in a sales-driven environment.

Responsibilities

• Maximize opportunities to close sales and achieve sales targets.
• Handle customer inquiries and requests promptly and professionally.
• Maintain good relationships with customers and business partners.

Skills

Communication skills in English

Communication skills in Bahasa Malaysia

Negotiation skills

Customer service experience

Education

Minimum SPM qualification

Job description

Join our team as a Retail Sales Executive and play a key role in providing exceptional customer experiences. As a full‑time Retail Sales Executive, you will be responsible for promoting and selling OSIM's innovative health products at various retail locations.

Requirements

• Minimum SPM qualification; retail sales experience is an advantage.
• Fresh graduates and school leavers are encouraged to apply (training provided).
• Good communication skills in English, Bahasa Malaysia. Ability to speak local dialects is a plus.
• Friendly, responsible, and self‑motivated.
• Strong communication and negotiation skills.
• Willingness to learn and grow in a sales‑driven environment.
• Able to work independently and as part of a team.
• Customer service experience is preferred.
• Join our team as a Retail Sales Executive and play a key role in providing exceptional customer experiences. As a full‑time Retail Sales Executive, you will be responsible for promoting and selling OSIM's innovative health products at various retail locations.

Responsibilities

• Maximize all opportunities to close sales and achieve individual sales targets.
• Handle customer enquiries and requests from various platforms promptly and professionally.
• Update and maintain customer records in the system.
• Assist in resolving customer complaints tactfully and effectively.
• Maintain good relationships with customers and business partners.
• Prepare monthly reports and handle basic documentation when required.
• Demonstrate strong product knowledge and professional selling skills to ensure customer satisfaction.
• Ensure store cleanliness and conduct daily stock checks.
• Perform any other tasks assigned by the Supervisor or Area Manager.

Benefits

• Basic Salary: RM3,000 + Commission + Incentives: Up to RM6,000 per month
• Attractive remuneration package and sales incentives.
• 6 rest days per month.
• On‑the‑job training provided.
• Flexible working hours.
• Annual leave, birthday leave, and employee discounts.
• Outpatient medical and dental coverage.
• Hospitalization and personal accident insurance.
• Performance recognition (e.g., achievement awards, special commissions).
• Career advancement opportunities.