Retail Sales Assistant

Alantic Sports Pte Ltd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Kuala Lumpur seeks passionate individuals for customer service roles. Responsibilities include assisting customers, maintaining store standards, and effectively communicating in English, Malay, and Mandarin. Fresh graduates interested in fashion trends are encouraged to apply. Flexible working hours and career progression opportunities await in this dynamic environment. Attractive commission and incentive packages are offered.

Benefits

Attractive commission and incentive package

Opportunities for career progression

Qualifications

• Passionate about the latest fashion trends.
• Positive and cheerful disposition.
• Ability to work flexible hours, including weekends.

Responsibilities

• Provide customer service and engage with customers.
• Build rapport and customer loyalty.
• Respond to customer complaints and feedback.
• Maintain cleanliness and visual merchandising standards.
• Operate POS with high accuracy.
• Assist with daily sales and stock replenishment.

Skills

Customer service

Communication in English, Malay, and Mandarin

Teamwork

Adaptability

Education

Fresh graduates welcome

Job description

Alantic Sports Pte Ltd – Kuala Lumpur, Kuala Lumpur

Provide consistent top-notch customer service by extending a simple welcome greeting and engaging in conversation to assist customers to enjoy their shopping experience.

Building rapport and customer loyalty, proactively follow-up on customers’ queries and requests.

Respond positively to customer complaints, feedbacks and suggestions.

Ensure and maintain visual merchandising standard are adhered to company's standard at all time.

Maintain the cleanliness of the boutique, ensuring that merchandise is presented in an appealing manner.

Operate POS efficiently with consistent high standard of accuracy.

Assisting with daily sales, operations, stock replenishment and inventory stock take.

Requirements

• Fresh graduates that have an interest in the latest fashion trends are welcome to join.
• Individuals with passionate and cheerful disposition will be an added advantage.
• Flexible working schedule, able to work on weekends and Public Holidays. (Rotating shifts)
• Dependable and a team player who can work both independently and in a team.
• Able to speak in English, Malay and Mandarin to effectively communicate with Mandarin-speaking clients (preferred).
• Participating in a fast-growing company, exposure to several brands to manage. Will be a wonderful learning experience and exposure opportunity.
• Opportunities for career progression, we value determined individuals who put in their best effort.

Salary Package - Basic + OT + Commission

Attractive commission and incentive package.

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