Retail Sales

Iconic Lab Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading eyewear company in Kuala Lumpur seeks an experienced eyewear consultant who believes eyewear is more than just a necessity. The role requires a passion for fashion styling, excellent consultation communication skills, and a minimum of 3 years in the eyewear industry. You'll provide styling consultations, perform professional fittings, and handle after-sales service. Candidates should be proficient in both Mandarin and English, and an understanding of Japanese brands is a plus. This position includes various benefits such as annual leave and medical leave.

Benefits

Annual Leaves

Medical Leaves

EPF / SOCSO

Qualifications

• Minimum 3 years experience in eyewear industry.
• Understanding of Japanese handmade eyewear brands is a big plus.
• Able to work during weekends & retail hours.

Responsibilities

• Provide styling consultation and frame recommendation.
• Perform professional fitting on lens and adjustments on frame.
• Communicate effectively with clients by understanding their needs and concerns.
• Handle after sales (alignment, adjustments, comfort refinement).
• Team synergy, feedback loop, culture building.

Skills

Mandarin and English speaking

Strong consultation communication skills

Passion for fashion styling and aesthetics

Job description

Job Overview

Iconic Lab is expanding. We are looking for an experienced eyewear consultant who believes eyewear is not just a necessity — but a statement of identity, confidence and personal presence. If helping people transform how they feel about themselves gives you satisfaction, welcome on board.

Qualifications

• Mandarin and English speaking is preferred
• Minimum 3 years experience in eyewear industry
• Strong consultation communication skills – NOT just sales
• Understand Japanese handmade eyewear brands is a big plus
• Passion for fashion styling and aesthetics
• Able to work during weekends & retail hours

Responsibilities

• Provide styling consultation and frame recommendation
• Perform professional fitting on lens and adjustments on frame
• Communicate effectively with clients by understanding their needs and concerns
• client journey from greeting fitting after sales service
• Handle after sales (alignment, adjustments, comfort refinement)
• Team synergy, feedback loop, culture building

Benefits

• Annual Leaves
• Medical Leaves
• EPF / SOCSO