Retail Lead: Guest Experience & Store Leadership

Resorts World Genting; Genting Highlands; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading entertainment and hospitality company in Genting Highlands is seeking a Retail Executive to manage retail operations and ensure top-quality service. The ideal candidate will oversee retail displays, handle cash processes, and empower team members to resolve guest issues effectively. This position offers a unique opportunity to contribute to a growing organization and be part of a rich history. Applicants are encouraged to join the team and build a rewarding career with us.

Responsibilities

• Manage assigned retail stores and ensure operations run smoothly.
• Support Retail Crew in managing challenging Guests.
• Liaise with procurement, warehouse, and third-party partners.

Job description

A leading entertainment and hospitality company in Genting Highlands is seeking a Retail Executive to manage retail operations and ensure top-quality service. The ideal candidate will oversee retail displays, handle cash processes, and empower team members to resolve guest issues effectively. This position offers a unique opportunity to contribute to a growing organization and be part of a rich history. Applicants are encouraged to join the team and build a rewarding career with us.