Retail Customer Advocate & VIP Card Specialist

Watsons; Malacca City; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent retail store in Johor, Malaysia, is seeking dedicated individuals for a customer service role. Responsibilities include providing professional service, maintaining stock levels, promoting VIP Member Cards, and adhering to operations standards. Candidates should have at least a PMR/PT3/SPM/STPM or equivalent and possess good communication and interpersonal skills. The role requires adaptability to retail hours, including weekends and public holidays. Competitive salary and benefits offered.

Qualifications

• Possess pleasant personality and good communication skills.
• Able to work retail hours, including weekends and public holidays.
• Good interpersonal & follow-up skills, adaptable and result-oriented.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required by superiors.

Skills

Good communication skills

Interpersonal skills

Result-oriented

Adaptability

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

A prominent retail store in Johor, Malaysia, is seeking dedicated individuals for a customer service role. Responsibilities include providing professional service, maintaining stock levels, promoting VIP Member Cards, and adhering to operations standards. Candidates should have at least a PMR/PT3/SPM/STPM or equivalent and possess good communication and interpersonal skills. The role requires adaptability to retail hours, including weekends and public holidays. Competitive salary and benefits offered.