Retail Associate | NIKE Gurney Plaza

GMG; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global well-being company seeks an engaged retail associate to provide exceptional customer service and enhance the shopping experience. The role includes responsibilities in product knowledge, visual merchandising, and achieving sales targets. Candidates should have a minimum of 1-3 years of retail experience and be able to communicate effectively in both Bahasa Malaysia and English. This full-time position comes with a competitive salary, benefits like health insurance, and opportunities for career advancement.

Benefits

Competitive Salary & Benefits

Attractive Joining Bonus

Health Insurance

Opportunities for Promotion

Supplemental Pay

Qualifications

• Minimum 1-3 years of retail experience.
• Able to communicate in Bahasa Malaysia and English.
• Previous experience in sports or fashion retail is an advantage.

Responsibilities

• Assist customers with product knowledge.
• Provide excellent customer service.
• Ensure store meets visual merchandising guidelines.
• Achieve individual and group sales targets.
• Conduct stock counts and manage inventory.

Skills

Customer Service

Product Knowledge

Communication in English and Bahasa Malaysia

Education

SPM/O Level/STPM/A Level

Job description

Our mission is to inspire and empower our community to live healthy and active lifestyles by providing authentic, high-quality sports gear. Hence, we are welcoming all the sports/outdoor enthusiast to come and apply with us to support our goals.

Location of Vacancy: NIKE Gurney Plaza

What We Offer:

• Competitive Salary & Benefits: Competitive salary + commission, WOW bill, as well as staff discounts.
• Career Growth: Regular On-The-Job training session to help you advance in your career.

About the Company

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

Job Type: Full-time

Attractive Joining Bonus

Health Insurance

Maternity leave/paternity leave

Opportunities for promotion

Schedule:

Supplemental Pay: Commission pay, Overtime pay

JOB RESPONSIBILITIES

• Being on top of our brands’ product knowledge to ensure customers are assisted well with their needs
• Provide excellent customer service, informing customers of our current promotions, best seller items
• Involved with the Visual Merchandising team to guarantee the store is in accordance with our brand guidelines, displays are serving to attract customers to walk into the store
• Contribute positively to achieving individual and group sales target by increasing the UPT & ATV and returning customers
• Ensure Store Opening, Closing and sales transactions are in line with the SOP of our brands
• Proper care of stocks, inventory, mannequins and any items within the store at all times
• Directly involved in working with the inventory & merchandising team to ensure the floor inventory and stocks are with no losses by conducting stock counts and receiving
• Being the Company representative by complying with Brand standards.

JOB REQUIREMENTS

• Able to join immediately
• Open for Malaysia citizen only
• Minimum 1-3 years of retail experience
• Candidate must possess at least a SPM/"O" Level/STPM/"A" Level, any field
• Previous experience in sports or fashion retail will be an added advantage.
• Able to communicate in Bahasa Malaysia and English.
• Willing to work on rotational shift basis and during weekdays, weekends and public holidays.