Retail Associate

Inter Island Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury fashion retailer in Selangor is seeking a Retail Associate to provide exceptional sales expertise and build strong client relationships. The ideal candidate will possess experience in luxury retail, strong teamwork, and communication skills. Responsibilities include maintaining boutique standards and participating in brand-related events. The position offers a commission structure based on sales performance and a dynamic work environment.

Qualifications

• Experience in luxury retail, preferably in fashion or jewelry.
• Strong interpersonal and communication skills.
• Team player with a customer-focused attitude.

Responsibilities

• Demonstrate strong product knowledge and sales recommendations.
• Build and maintain client relationships.
• Maintain boutique cleanliness and presentation standards.
• Participate in brand-related events and initiatives.
• Support team members with stock counts and reports.
• Maintain accurate after-sales service records.
• Ensure compliance with retail SOPs.
• Perform ad-hoc duties as assigned.

Skills

Strong interpersonal skills

Communication skills

Customer-focused attitude

Ability to maintain client relationships

Job description

Retail Associate - Luxury Fashion Brand - Selangor

Responsibilities

• Demonstrate strong product knowledge and provide exceptional sales recommendations to customers
• Build and maintain client relationships through excellent sales and after-sales service
• Ensure the boutique is consistently maintained to high standards of cleanliness and presentation
• Participate actively in brand-related events and initiatives
• Support team members with administrative tasks such as updating stock counts and traffic reports
• Maintain accurate after-sales service records and ensure proper system updates
• Ensure full compliance with all retail standard operating procedures (SOPs)
• Perform other ad-hoc duties as assigned by management

Requirements

• Experience in luxury retail (fashion, jewelry, or similar industries preferred)
• With strong interpersonal and communication skills
• Team player with a customer-focused attitude
• Commission: Approximately 2% of total sales (After comfirmation)

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