Retail Associate (Klang)

TipTopJob.com Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail brand is seeking enthusiastic individuals to join their team in Selangor, Malaysia. The role involves inspiring customer loyalty, achieving sales targets, and maintaining store operations. Candidates should have basic numeracy and communication skills, preferably with some retail experience. Join a dynamic team where you can develop your skills and contribute to a vibrant work environment.

Qualifications

• 1-2 months experience in a sports or fashion retail environment.
• Basic numeracy and literacy skills required.

Responsibilities

• Meet or exceed store sales and KPI targets.
• Execute Brand Customer Service standards.
• Process merchandise deliveries efficiently.
• Adhere to established Visual Merchandising standards.

Skills

Customer service skills

Verbal communication

Numeracy skills

Job description

Overview

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the Brand
• Effectively serving and selling to customers
• Diligently executing store operations

Key Responsibilities

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

Qualifications

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills

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