Retail Area Operations Leader

FAMSY SDN. BHD.; Shah Alam; On-site; MYR 200,000 - 250,000; Full time

Job summary

A growing Malaysian gifting & lifestyle brand is seeking a Retail Area Manager (Junior/Senior) to oversee daily operations of retail outlets. Responsibilities include managing staff, driving sales performance, ensuring customer satisfaction, and stock control. The ideal candidate will have 2-4 years of retail experience and strong leadership skills. This role offers opportunities for career progression and supportive management in a dynamic retail environment.

Benefits

Career progression opportunities

Supportive management

Clear expectations

Qualifications

• Minimum 2–4 years of retail experience, preferably in a supervisory or store management role.
• Experience in hiring, training, and managing retail staff.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Manage daily store operations, including opening/closing and staff scheduling.
• Drive store sales performance and achieve monthly sales targets.
• Lead, motivate, coach, and recruit retail staff.

Skills

Retail experience

Leadership

Communication skills

Problem-solving skills

Sales-driven mindset

Tools

POS system

Excel

Google Sheets

Job description

A growing Malaysian gifting & lifestyle brand is seeking a Retail Area Manager (Junior/Senior) to oversee daily operations of retail outlets. Responsibilities include managing staff, driving sales performance, ensuring customer satisfaction, and stock control. The ideal candidate will have 2-4 years of retail experience and strong leadership skills. This role offers opportunities for career progression and supportive management in a dynamic retail environment.