Restaurant Waiter Waitress

MHG Desaru Hotel; Kota Tinggi; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxury hotel in Johor is seeking an F&B Attendant to serve as a Hospitality Ambassador. This role involves providing courteous service, ensuring guest satisfaction, and maintaining safety in food and beverage operations. The candidate will be part of a passionate team and must have a thorough understanding of the menu and services provided. Proficiency in Mandarin will be an added advantage. This position offers an opportunity to enhance professional skills in a vibrant hospitality environment.

Responsibilities

• Provide prompt and courteous service delivery to all guests.
• Ensure guests are delighted by the quality of service.
• Work as a team within all departments.
• Maintain a safe & hygienic work area.

Skills

Mandarin Speaking Proficiency

Job description

Candidate with Mandarin Speaking proficiency will have added advantage to be shortlisted

Job Description

A F&B Attendant or Waiter is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.