Restaurant Operations Lead - Guest Experience

Marriott Hotels Resorts; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Malaysia is seeking a dedicated restaurant supervisor to manage daily operations, enhance guest satisfaction, and ensure staff performance. The ideal candidate will have a high school diploma with 4 years of experience in food and beverage or related fields. Responsibilities include supervising staff, training, and ensuring compliance with service standards. This full-time position offers an opportunity to be part of a renowned brand that values diversity and excellence in service.

Qualifications

• 4 years of experience in food and beverage or related area.
• 2 years experience in culinary or related professional area.

Responsibilities

• Assist in daily restaurant operations and menu planning.
• Supervise restaurant team and shift operations.
• Interact with guests regarding feedback on service.

Skills

Team management

Customer service

Operational supervision

Problem-solving

Education

High school diploma or GED

2-year degree in Food Service Management

Job description

A leading hospitality company in Malaysia is seeking a dedicated restaurant supervisor to manage daily operations, enhance guest satisfaction, and ensure staff performance. The ideal candidate will have a high school diploma with 4 years of experience in food and beverage or related fields. Responsibilities include supervising staff, training, and ensuring compliance with service standards. This full-time position offers an opportunity to be part of a renowned brand that values diversity and excellence in service.