Restaurant Manager

Aurora Pinnacle Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A restaurant management company in Kuala Lumpur is seeking a skilled manager to oversee daily operations and ensure excellent service. The ideal candidate will have 2-3 years of experience in the food and beverage industry, strong leadership skills, and the ability to manage a diverse team effectively. Responsibilities include supervising staff, handling customer feedback, and maintaining high food quality standards. Benefits include annual leave and training opportunities, making this a fantastic opportunity for career growth.

Benefits

Annual Leave

EPF / SOCSO / PCB

Training Provided

Qualifications

• 2-3 years of experience in restaurant or F&B management.
• Proficient in Mandarin is an advantage.
• Familiar with food safety and hygiene standards.

Responsibilities

• Oversee daily restaurant operations ensuring smooth service.
• Manage restaurant staff including scheduling and training.
• Handle customer feedback and complaints professionally.
• Monitor inventory levels and control food costs.

Skills

Leadership and team management

Communication skills

Ability to handle pressure

Knowledge of cost control

Job description

Oversee daily restaurant operations to ensure smooth and efficient service

Manage and supervise restaurant staff, including scheduling, training, and performance monitoring

Ensure high standards of food quality, hygiene, and customer service are maintained at all times

Handle customer feedback, complaints, and special requests professionally

Monitor inventory levels, place orders, and control food & operational costs

Implement and maintain SOPs in compliance with health and safety regulations

Prepare sales reports and assist management in achieving business targets

Coordinate with kitchen and service teams to ensure timely food service

Support marketing activities, promotions, and special events when required

Requirement

• Oversee daily restaurant operations to ensure smooth and efficient service
• Manage and supervise restaurant staff, including scheduling, training, and performance monitoring
• Ensure high standards of food quality, hygiene, and customer service are maintained at all times
• Handle customer feedback, complaints, and special requests professionally
• Monitor inventory levels, place orders, and control food & operational costs
• Implement and maintain SOPs in compliance with health and safety regulations
• Prepare sales reports and assist management in achieving business targets
• Coordinate with kitchen and service teams to ensure timely food service
• Support marketing activities, promotions, and special events when required

Responsibility

• 2–3 years of experience in restaurant or F&B management
• Strong leadership and team management skills
• Good communication and interpersonal skills
• Ability to work under pressure and handle multiple tasks
• Knowledge of restaurant operations, cost control, and staff management
• Familiar with food safety, hygiene standards, and SOP procedures
• Willing to work shifts, weekends, and public holidays
• Proficient in Mandarin is an advantage

Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Training Provided