Remote Order Experience Specialist II

Zebra Technologies; Remote; MYR 30,000 - 45,000; Full time

Job summary

A global technology company in Malaysia is seeking a detail-oriented Order Experience representative. The role involves data entry for product and service orders, ensuring accuracy and process adherence. Candidates should have a high school education, 1-2 years of relevant experience, and strong communication skills. This position allows for telework and focuses on providing a positive ordering experience for customers.

Qualifications

• 1-2 years of experience in customer service or data entry.
• Ability to maintain strong process adherence.
• Solid knowledge of product and service order policies.

Responsibilities

• Enters new product and service contract order data with accuracy.
• Acts as primary contact for key accounts.
• Ensures proper tracking of all assigned orders.
• Responds to internal inquiries regarding order status.
• Coordinates with departments on order-related issues.

Skills

Strong data entry skills

Attention to detail

Fluent level of English

Customer service orientation

Strong communication skills

Intermediate problem-solving skills

Education

High School or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A global technology company in Malaysia is seeking a detail-oriented Order Experience representative. The role involves data entry for product and service orders, ensuring accuracy and process adherence. Candidates should have a high school education, 1-2 years of relevant experience, and strong communication skills. This position allows for telework and focuses on providing a positive ordering experience for customers.