Remote Lifestyle Manager (Mandarin/Cantonese/English)

Ten Group; Remote; MYR 20,000 - 100,000; Full time

Job summary

A leading lifestyle management company is seeking a Lifestyle Manager to join their remote team in Malaysia. The role involves providing exceptional service to high-profile members, managing requests, and offering personalized recommendations across travel, retail, and entertainment. Candidates should be fluent in Mandarin, Cantonese, and English, possess strong communication skills, and be adept at problem-solving. This opportunity not only offers a flexible work environment but also emphasizes career growth and a customer-focused culture.

Benefits

Remote work flexibility

Career growth & training

Monthly Treats on Ten

Working holiday opportunities

Qualifications

• Fluency in Mandarin, Cantonese, and English, both written and spoken.
• Exceptional communication skills needed for member and supplier interactions.
• Ability to manage time efficiently and meet demanding standards.

Responsibilities

• Build relationships with members to understand their lifestyle needs.
• Manage requests via phone, email, or chat in a professional manner.
• Research and recommend tailored solutions exceeding member expectations.
• Advocate for members and resolve issues with empathy.

Skills

Fluent Mandarin

Fluent Cantonese

Fluent English

Exceptional verbal and interpersonal skills

Strong problem-solving skills

Ability to work independently

Excellent time management

Job description

A leading lifestyle management company is seeking a Lifestyle Manager to join their remote team in Malaysia. The role involves providing exceptional service to high-profile members, managing requests, and offering personalized recommendations across travel, retail, and entertainment. Candidates should be fluent in Mandarin, Cantonese, and English, possess strong communication skills, and be adept at problem-solving. This opportunity not only offers a flexible work environment but also emphasizes career growth and a customer-focused culture.