Remote IT Support Technician – Melaka Onsite Travel

Jobstreet Malaysia; Malacca City; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A technology company in Malacca is seeking an IT Support Technician to provide Level 1-2 support. This role requires familiarity with Windows 10/11 and Office 365, with responsibilities including remote troubleshooting and proactive maintenance. The position offers a flexible work-from-home routine and a supportive team environment. The compensation ranges from RM 1,700 to RM 2,500 based on experience, with additional benefits under Malaysian labor law.

Benefits

Flexible work-from-home arrangement

EPF, SOCSO, and EIS contributions

Annual and medical leave

Qualifications

• 1-2 years experience in IT support or helpdesk role.
• Familiar with Windows 10/11 troubleshooting and Office 365.
• Good communication skills in English and Bahasa Malaysia.

Responsibilities

• Provide Level 1-2 IT support remotely and onsite in Melaka.
• Troubleshoot issues related to PC hardware/software and networking.
• Prepare and submit daily/weekly health check reports to clients.

Skills

IT support experience

Windows troubleshooting

Basic networking concepts

Good communication skills

Job description

A technology company in Malacca is seeking an IT Support Technician to provide Level 1-2 support. This role requires familiarity with Windows 10/11 and Office 365, with responsibilities including remote troubleshooting and proactive maintenance. The position offers a flexible work-from-home routine and a supportive team environment. The compensation ranges from RM 1,700 to RM 2,500 based on experience, with additional benefits under Malaysian labor law.