Relationship Manager – Health & Longevity

MiRXES; Cyberjaya; On-site; MYR 203,000 - 285,000; Full time

Job summary

A leading molecular diagnostic company is seeking a Relationship Manager in Cyberjaya, Malaysia, to provide personalized health and longevity solutions for high-net-worth clients. The ideal candidate should have over 5 years of client relationship management experience, preferably in healthcare, and possess exceptional communication skills. This role requires building partnerships with physicians and health experts while maintaining client confidentiality. Proficiency in English is essential, and knowledge of Southeast Asian languages is a plus.

Qualifications

• 5+ years’ experience in client relationship management, preferably in private banking, insurance, healthcare, or wellness sectors.
• Strong understanding of healthcare systems, preventive medicine, or personalized health programs is a plus.
• Proven track record of managing HNW or ultra-high-net-worth clients.

Responsibilities

• Manage and grow a portfolio of HNW clients across Southeast Asia.
• Serve as the primary point of contact for clients, ensuring a seamless service experience.
• Liaise with and coordinate medical partners and wellness experts to deliver curated solutions.

Skills

Client relationship management

Communication skills

Interpersonal skills

Healthcare knowledge

Fluency in English

Education

Bachelor’s degree in healthcare, life sciences, business or related fields

Job description

Relationship Manager – Health & Longevity

Mirxes is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Job Summary

We are seeking a dynamic and client-focused Relationship Manager to serve Southeast Asian high-net-worth (HNW) and above clients with a focus on health management and longevity solutions. The ideal candidate will act as a trusted advisor, guiding clients through personalized health, wellness, and advanced longevity programs. This role requires strong interpersonal skills, a background in healthcare or financial services, and the ability to deliver high-touch service tailored to sophisticated clientele.

Roles and Responsibilities

• Manage and grow a portfolio of HNW clients across Southeast Asia, partnering with our physicians and geneticists to provide personalized health management and longevity planning services.
• Serve as the primary point of contact for clients, ensuring a seamless and premium service experience.
• Understand clients’ health and wellness goals, work with our medical partners to ensure the advice on programs, treatments, and preventive strategies are aligned with longevity-focused solutions.
• Liaise with and coordinate medical partners, wellness experts, and international healthcare providers to deliver curated solutions.
• Maintain a good understanding of emerging trends in healthcare, longevity, and personalized medicine.
• Develop tailored client engagement strategies, including events, seminars, and exclusive health experiences.
• Collaborate with internal teams to ensure smooth coordination of services, reporting, and follow-ups.
• Uphold confidentiality and discretion in handling sensitive client information.

Desired Skills and Competencies

• Bachelor’s degree in healthcare, life sciences, business, or related fields.
• 5+ years’ experience in client relationship management, preferably in private banking, insurance, healthcare, or wellness sectors.
• Strong understanding of healthcare systems, preventive medicine, or personalized health programs is a plus.
• Proven track record of managing HNW or ultra-high-net-worth clients.
• Exceptional communication, interpersonal, and client service skills.
• Ability to build trust, demonstrate empathy, and deliver solutions in a discreet and professional manner.
• Fluency in English required; proficiency in Mandarin, Bahasa, or other Southeast Asian languages is an advantage.
• Willingness to travel across the region to meet clients.

This position is based in Malaysia.

To submit your application, please fill in the form or send your resume to ****@mirxes.com, quoting the Job title in the subject line.

We appreciate your interest in the above-mentioned position, however, due to overwhelming response, only shortlisted candidates will be contacted.