Regional Technical Data Engineer - Customer Training

Airbus; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading aerospace company in Malaysia is looking for a skilled individual to provide first line support on Technical Data to ensure customer satisfaction in the Asia Pacific region. The role involves organizing training sessions for customers on how to efficiently use Technical Data and coordinating workshops while ensuring compliance and continuous improvement. Ideal candidates should be professionals in Technical Data & Publications with a commitment to integrity and customer service.

Benefits

Flexible working arrangements

Commitment to workforce diversity

Responsibilities

• Provides first line support for Technical Data queries.
• Communicates with Airbus HQ regarding issues and reporting.
• Conducts Technical Data familiarization courses for customers.
• Analyzes customer feedback for product/service improvements.
• Organizes regional Technical Data workshops and conferences.
• Communicates with operators about new products/services.
• Supports Airbus teams with Technical Documentation topics.
• Provides briefings on Technical Data for sales support.

Job description

A leading aerospace company in Malaysia is looking for a skilled individual to provide first line support on Technical Data to ensure customer satisfaction in the Asia Pacific region. The role involves organizing training sessions for customers on how to efficiently use Technical Data and coordinating workshops while ensuring compliance and continuous improvement. Ideal candidates should be professionals in Technical Data & Publications with a commitment to integrity and customer service.