Regional Marine Claims Lead, Asia — Hybrid/WFH

QBE ASIA SERVICES SDN. BHD.; Petaling Jaya; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Malaysia is seeking a Senior Specialist for their Regional Marine Hub. The role involves implementing claims management strategies, maintaining knowledge of insurance guidelines, refining claims processes, and approving claims. Candidates should have at least 7 years of insurance experience, particularly in hull and machinery claims, and possess strong communication, analytical, and negotiation skills. Enjoy a comprehensive benefits package including flexible working options and opportunities for personal growth.

Benefits

Flex and hybrid working options

Paternity leave matching with maternity leave

Access to online learning via LinkedIn Learning

Three additional days off for family care

Internal Appreciation program with rewards

Qualifications

• At least 7 years experience in insurance with 5 years in hull and machinery and cargo claims.
• Strong knowledge of insurance industry and claims processes.

Responsibilities

• Support the implementation of claims management strategies.
• Maintain knowledge of insurance guidelines and policy changes.
• Contribute to refinement of claims processes.
• Approve claims within authority levels.
• Maintain client relationships with insured and service providers.
• Respond to client requests in line with service standards.
• Provide feedback on claims activity to underwriters.

Skills

Organizational skills

Communication skills

Analytical skills

Negotiation skills

Insurance industry knowledge

Claims processes knowledge

Job description

A leading insurance company in Malaysia is seeking a Senior Specialist for their Regional Marine Hub. The role involves implementing claims management strategies, maintaining knowledge of insurance guidelines, refining claims processes, and approving claims. Candidates should have at least 7 years of insurance experience, particularly in hull and machinery claims, and possess strong communication, analytical, and negotiation skills. Enjoy a comprehensive benefits package including flexible working options and opportunities for personal growth.