Receptionist at Veterinary Clinic

Animed Veterinary Centre; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A well-established veterinary clinic in Cheras, Selangor is seeking a friendly Receptionist to provide excellent customer service and administrative support. You will manage client appointments, assist the veterinary team, and maintain records while fostering a welcoming environment. The role requires strong customer service skills, attention to detail, and a genuine interest in animal welfare. The company offers competitive remuneration and training opportunities for career progression.

Benefits

Competitive remuneration

Ongoing training and development

Health and wellbeing benefits

Qualifications

• Must have a friendly, approachable demeanor.
• Experience in customer service is preferred.
• Genuine interest in animal welfare is essential.

Responsibilities

• Greet and welcome clients warmly.
• Schedule and manage client appointments efficiently.
• Handle client inquiries and bookings via phone and in person.
• Maintain accurate medical records and files.
• Assist veterinary team with administrative tasks.

Skills

Strong customer service skills

Excellent communication skills

Multilingual abilities

Attention to detail

Tools

Microsoft Office

Appointment scheduling systems

Job description

We are a well-established veterinary clinic seeking a friendly and professional Receptionist to join our team in Cheras, Selangor. As Receptionist, you will be responsible for providing excellent customer service and administrative support to our veterinary practice. This is a full-time role with opportunities for career progression within the company.

What you'll be doing

• Greeting & welcoming clients with a warm & positive attitude.
• Scheduling and managing client appointments efficiently.
• Handling client inquiries and booking services over the phone and in person.
• Maintaining accurate medical records and client files.
• Assisting the veterinary team with administrative tasks as required.
• Promoting a calm and welcoming environment for clients and their pets.

What we're looking for

• Strong customer service skills and a friendly, approachable demeanor.
• Excellent communication and interpersonal skills.
• Enthusiasm and/or experience.
• Proficiency in using computer software such as appointment scheduling systems and Microsoft Office.
• Strong attention to detail and the ability to multitask effectively.
• A genuine interest in animal welfare and a commitment to providing high-quality care.
• Multilingual- proficiency in Mandarin is a plus point.

What we offer

• Competitive remuneration
• Ongoing training and development opportunities
• A range of health and wellbeing benefits to support your professional and personal growth.

Join our team and be a part of making a positive difference in the lives of our clients and their beloved pets!

About us

We are a leading veterinary practice that has been providing exceptional care to pets for over 15 years. Our team of experienced veterinarians and dedicated support staff are committed to delivering the highest standards of medical care and customer service. As a part of our team, you will play a crucial role in our mission to improve the health and wellbeing of the animals in our community.

Apply now to join our dynamic and caring team!