Receptionist

Hartalega; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading corporate organization in Malaysia is seeking a Front Desk Management professional to serve as the first point of contact for visitors and callers. You'll handle incoming calls, manage meeting room bookings, and maintain an organized reception area. The ideal candidate will have a diploma with 3-4 years of experience in administrative roles, along with strong communication skills in English and Bahasa Malaysia. This role ensures a professional and welcoming environment for all guests.

Qualifications

• Successful candidates should possess a minimum diploma qualification or any related field.
• 3-4 years of experience in administrative or corporate services roles preferred.
• Good English and Bahasa Malaysia communication skills are essential.

Responsibilities

• Serve as the first point of contact for visitors and callers.
• Attend to all incoming calls, including international ones.
• Ensure meeting rooms comply with cleanliness and organization standards.
• Manage meeting room booking schedules effectively.
• Distribute incoming correspondence promptly and accurately.

Skills

Communication skills in English

Communication skills in Bahasa Malaysia

Coordination with visitors and departments

Education

Minimum Diploma qualification

Job description

Front Desk Management. Serve as the first point of contact for all visitors and callers, providing courteous assistance and directing them to the appropriate departments or personnel.

Telephone and Inquiry Handling (Including International Calls). Attend to all incoming calls, both local and international in a professional and polite manner.

Take accurate messages and ensure timely communication to the respective staff or departments.

Ensure the Boardroom and all meeting/discussion rooms comply with 5S standards, clean, organized, and ready for use. Conduct daily housekeeping checks to maintain rooms in good condition.

Manage the meeting room booking schedule to ensure proper coordination and avoid double bookings.

Receive, record, and sort all incoming letters and packages. Distribute all incoming correspondence to the relevant departments within the specified timeframe.

Maintain and organize the office pigeonhole, ensuring letters and documents are placed in the correct pigeonhole. Inform the respective PIC promptly upon receipt of mail or documents.

Ensure the reception area and all meeting/discussion rooms consistently comply with 5S standards for cleanliness, order, and professionalism.

Maintain the cleanliness and tidiness of the reception counter and surrounding area at all times.

Provide support to Sales and Marketing teams in arranging logistics for visitors or customers, including transportation, refreshments, meeting room setup, and coordination with internal teams.

REQUIREMENTS :

• Minimum Diploma qualification or any related field.
• Preferably with 3 – 4 years of experience in administrative or corporate services roles.
• Good communication skills in English and Bahasa Malaysia (both written and verbal).
• Ability to coordinate with visitors, departments, and external stakeholders professionally.