Receptionist

Gen Wellness Sdn Bhd; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A wellness company in Penang is looking for a Receptionist to be the friendly face of the establishment. This role involves greeting clients, managing front-desk operations, and ensuring a welcoming environment. Candidates should have at least SPM/Diploma and prior customer service experience. Strong communication skills in Chinese, English, and Malay are essential. The role offers a salary range of RM 1700 - RM 2000 and requires the ability to multitask effectively.

Qualifications

• Minimum SPM / Diploma (or equivalent); higher qualification is a plus.
• Proven customer service or receptionist experience (1+ year preferred).
• Strong verbal and written communication skills in Chinese, English, Bahasa Malaysia.

Responsibilities

• Greet clients and provide exceptional service at the front desk.
• Handle front-desk operations and support daily administrative needs.
• Create a smooth and positive environment for clients and staff.

Skills

Customer service

Communication in English

Communication in Chinese

Communication in Bahasa Malaysia

Multitasking

Organizational skills

Education

SPM / Diploma or equivalent

Job description

This job is about being the friendly face at Gen Wellness! You’ll greet clients, help with front-desk tasks, and keep things running smoothly. You might like this job because it’s all about making people feel welcome and valued!

RM 1700 - RM 2000

The Receptionist is the first point of contact for all clients and visitors at Gen Wellness. You will provide welcoming, professional, and efficient service to ensure an exceptional experience. You’ll handle front-desk operations and support the daily administrative needs of the company, contributing to a smooth and positive environment for both clients and staff.

Job Requirements

• Minimum SPM / Diploma (or equivalent); higher qualification is a plus.
• Proven customer service or receptionist experience (1+ year preferred).
• Strong verbal and written communication skills in Chinese, English, Bahasa Malaysia (others are a bonus).
• Friendly, professional, and client-focused attitude.
• Ability to multitask and stay organized under pressure.

Preferred:

• Experience in the wellness, beauty, spa, or healthcare industry.
• Cash/E Wallet/Card handling and POS experience.
• Language skills (Cantonese / Mandarin / Tamil / other).
• Excellent interpersonal and communication skills.
• Positive, patient, and approachable demeanor.
• Able to work collaboratively with team members.