Quality Manager

Aurelius Healthcare; Pahang; On-site; MYR 48,000 - 60,000; Full time

Job summary

A healthcare organization in Malaysia is seeking a Quality Assurance Specialist to manage procedures, oversee documentation, and coordinate audits. The ideal candidate must possess a Bachelor's degree in a related field and have at least 2 years of experience in quality assurance or healthcare management. Familiarity with Malaysian MSQH accreditation standards and ISO 9001 is essential for success in this role.

Qualifications

• Bachelor's degree in a related field such as healthcare or science.
• At least 2 years of working experience in quality assurance, quality control or healthcare management.
• Familiarity with the Malaysian MSQH accreditation standards and ISO 9001.

Responsibilities

• Process requests for new or changed procedures for management approval.
• Ensure all documents are properly controlled for the latest version.
• Coordinate and evaluate the Internal Quality Audit Programme.
• Close status of non-compliance identified during audits.
• Handle incidents and near misses according to hospital policies.

Skills

Quality assurance

Quality control

Healthcare management

Knowledge of ISO standards

Education

Bachelor's degree in healthcare or science

Job description

Responsibilities:

• To ensure all requests made by the Requesting Department for new or changed procedures are processed for management’s approval and ensure distribution of manuals/ latest version of policies and procedures to the recipients are in a timely manner.
• To ensure all documents (Policies, SOPs, WIs, and Forms) are properly controlled to ensure they are the latest version.
• To plan, develop, coordinate, execute and evaluate the Internal Quality Audit Programme (ISO & MSQH Audit) so as to ensure efficient and effective audit exercise.
• To ensure the status of non-compliance and partial compliance identified during the self-assessment/audit are closed.
• To ensure incidents and near misses are handled and managed in accordance with the hospital policies and procedures.

Requirement:

• Bachelor's degree in a related field such as healthcare or science.
• At least 2 years of working experience in quality assurance, quality control or healthcare management is highly valued.
• Familiarity with quality standards like the Malaysian MSQH accreditation standards and the ISO 9001 quality management system is essential.