Quality Assurance (Manager/Engineer)

NationGate Solution (M) Sdn. Bhd.; Seberang Perai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology firm in Malaysia seeks a QA Manager to lead their quality assurance team. Responsibilities include developing strategies and policies, analyzing quality data, and collaborating with teams to ensure compliance with industry standards. Candidates should have a degree in a related field and strong knowledge of QA methodologies. The role requires excellent analytical and problem-solving skills, with a focus on continuous improvement initiatives.

Qualifications

• Bachelor’s degree in any related field (e.g., Engineering, Quality Assurance, Quality Management).
• Strong knowledge of QA methodologies, tools, and processes.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced, dynamic environment.

Responsibilities

• Develop and implement quality assurance strategies and policies.
• Lead and manage the QA team, providing guidance, training, and support.
• Analyze quality data and metrics to identify areas for improvement.
• Monitor and report on quality metrics and key performance indicators (KPIs).
• Collaborate with cross-functional teams to resolve quality issues.

Skills

QA methodologies

Analytical abilities

Problem-solving

Education

Bachelor's degree in Engineering or related field

Job description

QA Manager

1. Develop and implement quality assurance strategies and policies.
2. Lead and manage the QA team, providing guidance, training, and support.
3. Analyze quality data and metrics to identify areas for improvement.
4. Monitor and report on quality metrics and key performance indicators (KPIs).
5. Collaborate with cross-functional teams to identify and resolve quality issues and integrate quality assurance processes.
6. Manage the QA budget and resources effectively.
7. Conduct regular audits and reviews to ensure compliance with quality standards.
8. Report on quality performance and issues to senior management.
9. Develop and implement comprehensive quality assurance strategies and policies and ensure compliance with industry standards and regulations.
10. Stay updated with industry trends and advancements in quality assurance.
11. Drive continuous improvement initiatives to enhance product quality and operational efficiency.

QA Engineer

1. NationGate’s representative for quality related issues and managing customer/regulatory audit.
2. Responsible for coordinating corrective action, preventive action and problem solving activities reply for customer quality related issues including RMA (Return Material Authorization).
3. Responsible for analyzing data from manufacturing and customer feedback to identify trends and areas for improvement. Support continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
4. To learn and own up the Root Cause Analysis, PFMEA, Control Plan, Statistical Process Control, IPC-610 (latest version), ESD (Standard Operating Procedure, Manufacturing Process Instruction and external ESD training provider), ERP system and Measurement System Analysis and Manufacturing Executive System (MES)
5. To perform internal audits and support external audits and certifications.
6. To monitor the production processes and product quality in production.
7. Responsible for establishing QC’s inspection standard which complies with customer requirements.
8. Plan and implement systematic activities to make sure quality requirements for a product or service are fulfilled.
9. Responsible as site ESD Coordinator.
10. Responsible for QA activities in the New Product Introduction and Qualification
11. Responsible for maintaining quality assurance standards, processes, and documentation in accordance with ISO, or industry-specific standards.

Qualifications:

1. Bachelor’s degree in any related field (e.g., Engineering, Quality Assurance, Quality Management).
2. Strong knowledge of QA methodologies, tools, and processes.
3. Strong analytical and problem‑solving abilities.
4. Ability to work effectively in a fast‑paced, dynamic environment.