Quality Assurance Engineer: Process & RMA Improvement

GES Manufacturing Services; Kulai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A manufacturing company located in Johor, Kulai is seeking a quality assurance professional responsible for liaising with customers on corrective actions and conducting root cause analysis for quality control fallout. The role includes monitoring product quality performance, facilitating quality improvement meetings, and training QA inspectors. Candidates should have experience in quality assurance processes and a proactive approach to problem-solving.

Responsibilities

• Liaise with Customer on quality for corrective actions and RMA issues.
• Conduct root cause analysis for QC fallout and verify first level analysis.
• Chair internal product quality improvement meetings.
• Monitor product quality performance and generate quality reports.
• Conduct quality training for QA inspectors.

Job description

A manufacturing company located in Johor, Kulai is seeking a quality assurance professional responsible for liaising with customers on corrective actions and conducting root cause analysis for quality control fallout. The role includes monitoring product quality performance, facilitating quality improvement meetings, and training QA inspectors. Candidates should have experience in quality assurance processes and a proactive approach to problem-solving.