QA Manager

Carrier Climate Solutions Transportation; Bandar Baru Bangi; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading climate solutions provider in Malaysia is seeking a QA Manager to enhance product quality and compliance with internal and regulatory standards. This role involves developing quality processes, overseeing supplier management, and leading a team to improve manufacturing practices. The ideal candidate must have a degree in engineering, 5+ years of QA experience, and proficiency in quality documentation and ISO standards. Join us and drive quality initiatives for impactful solutions in a dynamic environment.

Benefits

Medical and health insurance benefits

Professional development opportunities

Great organizational culture

Qualifications

• At least 5 years of QA experience, with quality digitalization as a plus.
• Experience in mechanical manufacturing environments and inspection methods.
• Skilled in conducting supplier audits and managing inspections.

Responsibilities

• Develop effective quality control processes based on customer needs.
• Lead quality improvement initiatives to reduce Cost of Poor Quality (COPQ).
• Oversee supplier quality management to maintain high standards.

Skills

Understanding customer needs

Quality documentation management

Problem-solving skills

Technical drawing interpretation

Team leadership

Education

Degree in Engineering (Mechanical preferred)

Tools

ISO 9001 standards

RRCA quality tools (8D, PFMEA)

Job description

Role: QA Manager

Location: Bangi, Selangor

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world‑class, diverse workforce that puts the customer at the center of everything we do.

About The Role

We are looking for a QA talent to ensure continuity of key responsibilities and sustained support for quality initiatives, as well as ensuring that the quality of Carrier suppliers, products and processes are compliant with internal and regulatory standards.

Key Responsibilities

• Understand customer needs and requirements to develop effective quality control processes.
• Develop and manage plans, guidelines, policies and processes, to ensure the achievement of quality targets.
• Lead implementation of organization projects and processes to ensure overall quality is continuously improving.
• Oversee quality improvement processes to ensure on‑going reductions in Cost of Poor Quality (COPQ), First Pass Yield (FPY) and escapes.
• Manage teams, collecting and analyzing quality information from multiple sources to develop long‑term quality strategy and programs.
• Provide production process analyses, ensuring quality standards are met and making recommendations for quality improvement.
• Keep accurate documentation and perform statistical analysis.
• Solicit feedback from customers to assess whether their requirements are met.
• Oversee all product development procedures to identify deviations from quality standards.
• Oversee supplier quality management.
• Drive digital transformation initiatives through quality data analytics and automation tools.
• Ensure compliance with ISO 9001 and applicable regulatory requirements, serving as the QMS Management Representative.

Requirements

• Degree in Engineering, preferably mechanical.
• Experience in mechanical manufacturing environments with hands‑on work involving mechanical components, production processes, and inspection methods. HVAC knowledge will be an added advantage.
• At least 5 years of QA experience, experience with quality digitalization is a plus.
• Ability to interpret technical drawings.
• Skilled in managing inspection, testing, and quality documentation.
• Demonstrated capability to address customer complaints, lead root cause analysis, and implement corrective actions. Should be able to present a quality event detailing root cause, corrective action, and preventive measures; strong problem‑solving skills required (present one example during interview).
• Familiarity with ISO 9001 quality standards.
• Experience in conducting supplier audits, managing suppliers, and performing production floor audits.
• Strong understanding of RRCA quality tools, including 8D, PFMEA, Control Plan, SPC, and others.
• Ability to lead and develop a QA team.

Benefits

• We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.
• Peace of mind and body with our medical and health insurance benefits.
• Drive forward your career through professional development opportunities.
• Great organization culture.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best‑in‑class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.