Provider Intake Supervisor - Remote Team Leader

CIGNA Insurance; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading health service provider in Kuala Lumpur seeks a motivated Supervisor for their Intake Operations. This role involves managing a team of General clerks, ensuring high service quality and productivity. The ideal candidate will excel in coaching and developing staff while fostering a positive work environment. Strong interpersonal and organizational skills are essential. Join us to drive growth and improve lives in this essential service role.

Qualifications

• Track record of strong performance in a team management role.
• Experience in coaching, developing, and motivating a diverse team.
• Excellent organizational and planning skills.

Responsibilities

• Manage team of General clerks and oversee claim intake processes.
• Ensure productivity and quality standards are met.
• Implement strategies for service improvement and team motivation.

Skills

Coaching and managing individuals

Strong presentation skills

Interpersonal skills

Problem-solving attitude

Planning and prioritization skills

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

A leading health service provider in Kuala Lumpur seeks a motivated Supervisor for their Intake Operations. This role involves managing a team of General clerks, ensuring high service quality and productivity. The ideal candidate will excel in coaching and developing staff while fostering a positive work environment. Strong interpersonal and organizational skills are essential. Join us to drive growth and improve lives in this essential service role.