Property Management Maintenance Coordinator

Good Life Property Management; Remote; MYR 100,000 - 150,000; Full time

Job summary

A property management firm is seeking an experienced Maintenance Coordinator responsible for arranging maintenance across rental units. This fully remote role requires vendor coordination, quality control, and customer service skills. Ideal candidates will have at least one year of maintenance coordination experience and a college degree is preferred. The position offers an hourly rate between $8 and $9 and requires working hours of 8:30 AM to 5:00 PM PST.

Qualifications

• Minimum of 1 year of maintenance coordination experience.
• Internet speed of 50 mbps and above required.

Responsibilities

• Contacts approved vendors for maintenance support.
• Develops maintenance plans and implements them.
• Ensures quality control standards are met.

Skills

Excellent customer service and negotiation skills

Basic knowledge of G-Suite applications

Experience in Appfolio and Property Meld

Education

College Degree (preferred)

Job description

Good Life Property Management is seeking an experienced Maintenance Coordinator to join our growing team. As the Property Management Maintenance Coordinator you are responsible for arranging repairs and maintenance across a large number of rental units; this can include identifying vendors, scheduling repairs and verifying quality of work performed. This position is fully remote and you can reside in any geographic location but you must be able to work 8:30-5:00 PST hours.

Duties and Responsibilities

• Contacts approved vendors for support
• Research and onboard new vendors as needed
• Obtains landlord approval in accordance with management agreement terms, escalates issues to PME as needed, coordinates maintenance and repairs upon approval
• Develops maintenance plans and implements them
• Ensures quality control standard are consistently met
• Purchases any equipment, tools or materials that may be required
• Assesses procedures and makes recommendations for improvement
• Orders and coordinates delivery of appliances and materials for occupied properties
• Approves maintenance invoices
• Troubleshoots maintenance tickets
• All other duties as assigned

Skills and Qualifications

• College Degree (preferred)
• Minimum of 1 year of maintenance coordination experience
• Excellent customer service and negotiation skills
• Basic knowledge of G-Suite applications (Gmail, Drive, Google Sheets)
• Experience in Appfolio and Property Meld (preferred)
• Internet speed of 50 mbps and above
• This position is fully remote and you can reside in any geographic location but you must be able to work 8:30-5:00 PST hours
• Hourly Rate: $8 - $9 per hour

KPI's

• Average days to complete a service request
• Individual phone pick up rate
• Positive (5-star) online reviews

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.

Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.