Production Operations Specialist

RPG Commerce; Selangor; On-site; MYR 30,000 - 40,000; Full time

Job summary

A key player in custom product orders is seeking a dedicated individual to ensure the smooth processing of customized UV printing and laser engraving orders. The ideal candidate will have at least 1 year of experience in the printing/production industry and a Certificate/Diploma in Graphic Design or Multimedia. Responsibilities include managing production from order to fulfillment, conducting quality assurance, and collaborating with sales and operations teams. Ideal candidates will have proficiency in Adobe Illustrator or Photoshop, and a problem-solving mindset.

Qualifications

• Minimum 1 year work experience in the printing/production industry.
• Experience with UV printing/engraving machines is preferred.
• Highly organized individual with excellent time management skills.

Responsibilities

• Process custom UV printing & laser engraving production orders.
• Collaborate with Sales & Ops to complete job orders.
• Oversee the complete production process from order to fulfillment.
• Perform quality assurance for the finished product.

Skills

Attention to detail

Organizational skills

Problem-solving

Time management

Basic Chinese proficiency

Education

Certificate / Diploma in Graphic Design or Multimedia

Tools

Adobe Illustrator

Photoshop

Job description

As a key member of our team, you'll play a pivotal role in ensuring the smooth processing of customized product orders, collaborating closely with teammates in sales and operations. This role requires attention to detail, strong organizational skills, and the ability to work effectively within a team to meet production targets and maintain high standards of quality.

Job Responsibilities

Process custom UV printing & laser engraving production orders according to established standard operating procedures (SOP).

To work with teammates in Sales & Ops to complete customized job orders per client’s specifications/designs.

In charge of the production process end-to-end: from receiving order request, test-printing, artwork adjustments, production, to QC and fulfillment.

Manage, maintain, and oversee all components of production machine(s) & equipment, including liaising with supplier for any technical issues.

Perform QA for the finished product, order packaging, and fulfillment on daily basis.

What You Need To Have

Minimum 1 year work experience in the printing/production industry, preferably with UV printing/engraving machines, or similar equipment.

Certificate / Diploma in Graphic Design or Multimedia, or related majors.

Basic knowledge in Adobe Illustrator/ Photoshop.

Highly organized individual with excellent time management skills.

Proficient in operating and troubleshooting printing machinery.

Problem-solving and self-starter mindset.

Preferred but not required: Basic Chinese proficiency (to communicate with China suppliers).